Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you, the entity or person you represent (together, "Client" or "you"), and Scrubbd ("Scrubbd," "we," "us," or "our") governing your access to and use of our website, build wizard, donor data deliverables, scoring outputs, and related services (collectively, the "Services").

By creating an account, placing an order, accessing the Services, or clicking "I agree," you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

• "Donor Data" means the donor records, scoring outputs, enriched fields, and other data deliverables provided by Scrubbd in connection with an Order.
• "Order" means a request submitted by Client through the build wizard or other accepted channel for a specific Donor Data deliverable.
• "Order Form" means the configuration summary, including price and delivery terms, generated at checkout.
• "Scoring Models" means Scrubbd's proprietary propensity-to-give scores, ideology scores, composite scores, and any related modeled outputs.
• "Authorized Use" means use by Client of Donor Data for lawful political fundraising, donor prospecting, donor re-engagement, advocacy outreach, research, and analytics conducted by or on behalf of Client and consistent with these Terms.

You must be at least 18 years of age and have full legal capacity to enter into these Terms. If you are accepting these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity. The Services are not available to any party that has previously been suspended or removed by Scrubbd.

You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date. You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately at support@scrubbd.app of any unauthorized access or suspected breach.

Orders are created through our build wizard. Pricing is based on configuration variables including list size, geographic scope, ideology profile, recency, contact channels, additional fields, and intelligence add-ons. Standard orders are typically delivered within 24 hours of payment confirmation; rush orders, where available, are delivered on the timeline disclosed at checkout.

Match rates for verified records typically range between 60% and 75% depending on filter selections. Scrubbd does not guarantee a specific match rate, deliverability rate, or fundraising outcome. Donor Data is delivered electronically to the email address on file.

All fees are stated and payable in US dollars and are due in full before delivery unless otherwise agreed in writing. Payments are processed by our third-party payment processors. By submitting payment information, you authorize us and our processors to charge the applicable fees and any applicable taxes.

You are responsible for all sales, use, value-added, withholding, and similar taxes other than taxes on Scrubbd's net income.

Refunds. Because Donor Data is digital, custom-configured, and irrevocably disclosed upon delivery, all sales are final and non-refundable once delivery has commenced. If a delivered file fails to meet the configured specifications, contact support@scrubbd.app within 7 days for credit consideration in our sole discretion.

Subject to your payment of all fees and continued compliance with these Terms, Scrubbd grants Client a perpetual, non-exclusive, non-transferable, non-sublicensable license to use the delivered Donor Data file for Authorized Use by Client and Client's directly contracted vendors solely on Client's behalf.

You own your list. Once Donor Data is delivered to Client, Client may use, retain, contact, and re-contact the records on the delivered file without ongoing seat fees, subscription fees, or per-message charges payable to Scrubbd.

Scrubbd retains all right, title, and interest in and to the Services, the underlying donor universe, the Scoring Models, and all enrichment, structure, normalization, and deduplication methodologies. No license is granted to Scrubbd's underlying dataset, source data, scoring algorithms, or to any of Scrubbd's trademarks except as expressly stated.

Client agrees to use the Services and Donor Data only for lawful purposes and in accordance with these Terms. Client is responsible for the conduct of all individuals using Donor Data on Client's behalf, including employees, contractors, and vendors.

Client shall not, and shall not permit any third party to:

• resell, sublicense, lease, rent, or otherwise commercially redistribute Donor Data, in whole or in part, including by appending it to a separate dataset for resale;
• use Donor Data to make decisions about credit, insurance, employment, housing, tenancy, education, government benefits, or any other "permissible purpose" governed by the Fair Credit Reporting Act ("FCRA") or similar law — Scrubbd is not a consumer reporting agency;
• use Donor Data to harass, threaten, intimidate, defame, dox, stalk, or discriminate against any individual;
• use Donor Data to commit identity theft, fraud, or any other unlawful activity;
• use Donor Data for voter suppression, voter intimidation, or any activity prohibited by federal or state election law;
• use Donor Data to send unlawful communications, including communications that violate the CAN-SPAM Act, the TCPA, the National Do-Not-Call Registry, state-level robocall and robotext laws, or carrier rules;
• scrape, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source data, scoring methodology, or model weights underlying the Services;
• use Donor Data, in whole or in part, to train, fine-tune, validate, or benchmark any artificial intelligence or machine-learning system without Scrubbd's prior written consent;
• combine Donor Data with any other dataset in a way that re-identifies individuals beyond the records originally delivered;
• circumvent or attempt to circumvent any access control, rate limit, or security mechanism of the Services;
• use the Services in any manner that violates applicable law or these Terms.

Client acknowledges that political fundraising and outreach are subject to extensive federal, state, and local regulation. Client is solely responsible for compliance with all applicable laws and rules, including:

• the Federal Election Campaign Act, FEC regulations, and state campaign finance laws, including contribution limits, source restrictions, reporting, and disclaimer ("Paid for by") requirements;
• the TCPA, CAN-SPAM, the Do-Not-Call Implementation Act, and state analogs;
• state-level laws governing automated calls, automated text messages, prerecorded messages, and political solicitations (including but not limited to laws in California, Florida, Oklahoma, Maryland, and Washington);
• state charitable solicitation registration and disclosure requirements where applicable;
• tax-exempt organization restrictions on political activity, where applicable.

Scrubbd does not provide legal, tax, or compliance advice. Client should consult qualified counsel before conducting any outreach program using Donor Data.

By opting in to receive text messages from Scrubbd, you agree to receive recurring automated marketing and transactional text messages from Scrubbd at the mobile number you provided. Consent is not a condition of any purchase. Message frequency varies. Msg & data rates may apply.

Reply STOP to any Scrubbd text message to unsubscribe. Reply HELP for help or contact support@scrubbd.app. Carriers (including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost, Cricket, MetroPCS, and others) are not liable for delayed or undelivered messages.

Mobile telephone numbers and consent records collected for the Scrubbd SMS program will not be sold, rented, or shared with any third party for their own marketing purposes.

When Client sends text messages to recipients identified in Donor Data, Client is the "sender" of those messages and is solely responsible for obtaining and maintaining all required consents, honoring opt-outs, and complying with the TCPA, CTIA Messaging Principles & Best Practices, the carriers' A2P 10DLC program requirements, and applicable state law.

When Client sends email to recipients identified in Donor Data, Client is the "sender" for purposes of the CAN-SPAM Act and analogous laws and is solely responsible for header accuracy, truthful subject lines, advertisement identification, inclusion of a valid postal address, and a working unsubscribe mechanism that is honored within 10 business days.

Scrubbd does not warrant email deliverability rates, inbox placement, or sender reputation, all of which depend on Client's configuration, content, sending infrastructure, and recipient mailbox provider rules.

The Services may integrate with or contain links to third-party services. Your use of such third-party services is subject to the applicable third-party terms, and Scrubbd is not responsible for the content, accuracy, or practices of any third-party service.

All right, title, and interest in and to the Services, including all software, content, design, graphics, trademarks, logos, the Scoring Models, the donor universe, and all enrichment methodologies, are and shall remain the sole and exclusive property of Scrubbd and its licensors. Nothing in these Terms transfers ownership of any intellectual property other than the limited license to delivered Donor Data set forth in Section 7.

You retain ownership of any content you submit through the Services. You grant Scrubbd a non-exclusive, worldwide, royalty- free, perpetual, irrevocable license to use any feedback, suggestions, or ideas you provide for any purpose without obligation to you.

Each party agrees to protect the other party's non-public business information disclosed in connection with the Services using the same degree of care it uses to protect its own confidential information of like kind, and in any case no less than reasonable care. Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

THE SERVICES AND DONOR DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT ACCESS TO THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SCRUBBD DOES NOT WARRANT ANY SPECIFIC MATCH RATE, DELIVERABILITY RATE, RESPONSE RATE, FUNDRAISING OUTCOME, OR ELECTORAL RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCRUBBD OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF SCRUBBD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SCRUBBD'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY CLIENT TO SCRUBBD IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

Client agrees to defend, indemnify, and hold harmless Scrubbd, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) Client's use or misuse of Donor Data or the Services; (b) Client's violation of these Terms; (c) Client's violation of any law, regulation, or third-party right (including TCPA, CAN-SPAM, FCRA, campaign finance, and consumer protection claims); and (d) any content or communications sent by or on behalf of Client.

These Terms remain in effect while you use the Services. Scrubbd may suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms or for any other reason in our reasonable discretion. Upon termination, your license to access the Services ends immediately. Sections that by their nature should survive termination (including Sections 7, 9, 14, 16, 17, 18, 19, 21, and 22) shall survive.

PLEASE READ CAREFULLY. THIS SECTION REQUIRES BINDING INDIVIDUAL ARBITRATION OF DISPUTES AND WAIVES YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

Informal resolution. Before initiating arbitration, you agree to first contact us at legal@scrubbd.app with a written description of the dispute and to attempt in good faith to resolve the dispute informally for at least 60 days.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect. The arbitration shall take place in Wilmington, Delaware, or by videoconference at your election. The arbitrator's decision shall be final and binding. Judgment may be entered in any court of competent jurisdiction.

Class-action waiver. YOU AND SCRUBBD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to legal@scrubbd.app within 30 days of first accepting these Terms, stating your name, address, and clear intent to opt out. Opting out does not affect any other provision of these Terms.

Exceptions. Either party may bring an individual action in small-claims court and may seek injunctive relief in court to protect intellectual property rights.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Subject to the arbitration provisions above, the state and federal courts located in New Castle County, Delaware shall have exclusive jurisdiction over any dispute that is not subject to arbitration, and each party consents to personal jurisdiction and venue in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Scrubbd respects the intellectual property rights of others. If you believe that material accessible through the Services infringes your copyright, you may submit a notice pursuant to the Digital Millennium Copyright Act ("DMCA") to our designated agent:

DMCA Designated Agent
Email: dmca@scrubbd.app
Mailing address: 1209 Orange Street, Wilmington, DE 19801, United States

Your notice must include the elements required by 17 U.S.C. § 512(c)(3). We may terminate the accounts of repeat infringers in appropriate circumstances.

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be communicated by prominent notice on the Site or by email to the address associated with your account, and will become effective as stated in the notice. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

Entire agreement. These Terms, together with any Order Form and the Privacy Policy, constitute the entire agreement between the parties with respect to the Services and supersede all prior or contemporaneous understandings.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

Waiver. No waiver of any provision shall be effective unless in writing and signed by the waiving party. A failure to enforce any provision is not a waiver of any right.

Assignment. Client may not assign these Terms without Scrubbd's prior written consent. Scrubbd may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

Force majeure. Neither party shall be liable for any failure or delay caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, and pandemics.

Notices. Notices to Scrubbd must be sent to legal@scrubbd.app. Notices to Client may be sent to the email address associated with the account.

Independent contractors. The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.

Export controls. You agree to comply with all applicable US export and re-export control laws and regulations.

Government users. The Services are "commercial items" as defined at FAR 2.101. Use, duplication, or disclosure by the US Government is subject only to the rights granted under these Terms.

For questions about these Terms, contact:

Scrubbd — Legal
Email: legal@scrubbd.app
Mailing address: 1209 Orange Street, Wilmington, DE 19801, United States